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FAQ

What delivery services do you offer?

Here at Pumaspeed, we know how important it is to have your goods as soon as you order them, especially if you have ordered something for a specific occasion, an upcoming track day or the next big owners club meet.

Pumaspeed's couriers travelled over 5,000,000 miles in 2020, making deliveries to all corners of the world. With an ever expanding network of customers and dealers, the Pumaspeed community will grow even more in 2021 and beyond… will you be part of it?

Whether you are buying in bulk for a large trade order or a small part to give your car that extra performance it needs, our dispatch team work tirelessly around the clock to ensure you the highest levels of service.

If you are ordering worldwide 99% of products will be sent with DHL direct (depending on current stock levels) using their UK next day courier service and express European and worldwide services. Other larger bulkier items may require road freight or special attention due to weight or delicacy but that will be explained to you in the product information page or when you come to check out.

You can track all active orders on your profile page. On this page our dispatch team post real time updates on your order information, including all appropriate tracking numbers. So you can track all your orders and know just when to expect your special delivery.

All our couriers require a signature on receipt so we strongly advise customers be available at their chosen delivery address to ensure they are not disappointed, and avoid delays in delivery. 

All non UK customers will not be charged the UK VAT rate.

 

What are your terms and conditions?

Our Terms and Conditions can be found here.

 

Are you a trade customer?

Pumaspeed have a specialist trade distribution team that service many of the motor trade specialists throughout the UK, the EU and the rest of the world.

From a small tuning box or simple email tune file to a huge shipment of Milltek Sport Exhaust systems we have an ever expanding portfolio of new brands and products combined with the experience and ability to provide what you need.

To register your interest as a company click here.